The hospitality industry is growing by leaps and bounds. It has two broad segments, which includes

Various suite hotels, business hotels, airport hotels, resort hotels, apartment hotels, extended stay hotels, casino hotels, timeshare hotels, conference centres and convention centres fall under this category.

Pilgrimage tourism, wildlife tourism, ecotourism, rural tourism, heritage tourism, adventure tourism and healthcare tourism belong to this category.

The hospitality industry is a dynamic one and is constantly evolving to provide better experience to its patrons. However, there are several challenges faced by the hospitality sector, which needs to be taken care of immediately.

Client Challenges

  • Lack of effective Web and/or Mobile presence
  • Sales and Marketing
  • 360 Degree view of the business
  • Customer Service
  • Staff capability Management & Learning
  • Key operational performance metrics management– Occupancy, Revenue per Available Room, Average Daily Rate, Average Rate Index, Revenue generation Index & other KPIs
  • Secure IT infrastructure and technology
  • Lack of integration amidst various IT applications
  • Risk and regulatory compliance management
  • Distribution channels’ management
  • Logistics & supply chain management
  • Franchisee management
  • Inventory management
  • Real-time information management


Online & Mobility

Enterprise level extensible and scalable performance driven application for revenue, reputation and distribution management through web & mobile platforms with robust and fail proof architecture.


Helping organisations implement Custom ERP and VTiger CRM Solutions by integrating them with your existing Property Management Systems for increasing profitability.

Enterprise Content
Management Solutions

Supporting the content driven business processes such as Digital Enterprise Content Management, Portals, Content & Collaboration across your enterprise with smart ECM solutions.

Self Service

Developing bouquet of Self-service applications for Hotel Branding, Guest Identification, Reservation Display, Reservation Changes, Room Selection, Valet Parking, Room Keys, Welcome Document, Folio Checkout, Food & Beverage Ordering and Infotainment.

Logistics & Supply Chain

Designing & implementing solutions efficient management of inventory planning & control and procurement, operating supplies & equipment.

BI & Dashboard

Helping decision makers to easily access meaningful data, monitor inventory, improving marketing campaigns, enhancing guest experience, providing better response times, making smart decisions and finally identifying problem areas

Incentive & Plant payroll system for Exide Industries manufacturing plants across India

POS and Retail Management System for Sreeleathers franchisees and own stores across India

ERP implementation including production, job work, subcontracting & export documentation of 8 units of Beekay Steel Industries

Custom business application to automate Shalimar’s entire business process lifecycle from procurement till finished product distribution