Application Development
& Maintenance

Organizations constantly need software that fulfils their specific needs. But in some business scenarios their particular problems cannot be solved with readymade solutions in the market primarily because the business logic is difficult to incorporate in the product or the requirement is so niche that it is a challenge to find a viable solution that fits the bill. Besides business ready products come with a license cost which might become a constraint during large scale deployments.

Under these circumstances Megatherm ITS can timely build and maintain custom solutions adhering to client’s unique specifications in an efficient and cost effective way.

Client Challenges

  • Business and technology requirements are always evolving
  • Reliable Operation and secure control of multiple applications
  • Increased TCO
  • Time and cost of introducing new products or services amidst constant regulatory and compliance changes
  • Enterprise integration
  • New channel requirements
  • Unsupported technologies, which pose huge risks for application maintenance
  • Non-strategic technologies and shortage of skills
  • Redundancies in application portfolio across business functions and technologies

Solutions

Application
Development

We offer end-to-end development including rollout, requirement analysis and deployment. The application is available in both commercial-off-the-shelf (COTS) based product or custom-made, depending on the client requirement and preference.


Application
Maintenance

Here, we either enhance or change the software so that new fresh business demands can be met at the time of the application’s post-rollout phase.


Application
Enhancement

For enhancing an existing application, our activities consist of As-is-Study, Impact Assessment, Architecture & Design Improvements, Build, Verification & Validation and Deployment & Validation.


Application
Consulting

Our application consulting services portfolio helps businesses extract value from their technological investments. These include System Analysis, Gap Identification Defining Roadmap, and Process Consulting & Interoperability.


Application
Support

Our service includes provision of on-call and first, second and third line support comprising of transition support, incident management, application upgrades, environment support & performance tuning.


Application Integration,
Migration or Transformation

This includes integrating, replacing and migrating legacy systems with custom made solutions or COTS products integrating multiple disparate applications in to a cohesive business application and UI enhancements


Application
Management

This includes project management, transition management, service level agreement (SLA) management, quality management, proactive risk and scope change management, etc.


Application Life Cycle
Service Management

This includes Configuration Management, Software Quality Assurance, Implementation and Migration, Build Management, Environment Management, Integration Management, Database and Operating System administration, Performance Management, Development Support, Security Testing and Acceptance into Service


Application In-Life
Service Management

This includes 1st, 2nd and 3rd Line Support, Proactive Monitoring, Service Management, Post implementation Testing, Performance and capacity Monitoring, Data Migration and System Closure, Deployment Management, Security Testing, Customer Dissatisfaction and Performance Modelling

Performance dashboard at Factory & Regional Offices comprising of parameters & reports of, Kaizen, Quality Circle, 5S & Six Sigma.

POS and Retail Management System for Sreeleathers franchisees and own stores across India

Employee intranet &integrated office software for all the non-transactional aspects of Vikram Solar’s business

Employee intranet &integrated office software for all the non-transactional aspects of Laser Power’s core business